Privacy Policy
Version 2.0.0 • Last updated: February 26, 2026
UK GDPR & Data Protection Act 2018 Compliant
1. Who We Are
RobotMowerQuotes.co.uk ("we", "us", "our") operates a UK-based lead generation platform connecting customers seeking robotic mower quotations with selected authorised UK dealers.
We are a Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We work with a network of manually approved UK robotic mower dealers operating within your county to provide you with professional quotations.
Contact: [email protected]
2. Information We Collect
When you submit an enquiry through our website, we collect:
- Full name (first name and last name)
- Email address
- Telephone number
- Property address and postcode
- County/location
- Details relating to your robotic mower requirements (garden size, usage, property type)
- Any additional notes you provide about your requirements
Technical Data: For security, fraud prevention, and consent verification purposes, we also log your IP address and the timestamp of your submission. This is lawful under UK GDPR Article 6(1)(f) - Legitimate Interests.
3. How We Use Your Information
We use your personal data to:
- Provide your enquiry details to 2–3 selected local authorised robotic mower dealers in your area
- Enable those dealers to contact you to provide a quotation
- Send you a confirmation email acknowledging your enquiry
- Maintain internal records for audit, compliance, and accounting purposes
⚠️ We do not sell your personal data. We do not use your data for unrelated marketing purposes.
4. Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
Consent (Article 6(1)(a) UK GDPR)
When you submit your enquiry and provide explicit consent to be contacted by selected local dealers. Your consent is freely given, specific, informed, and unambiguous through an unticked checkbox.
Legitimate Interests (Article 6(1)(f) UK GDPR)
For retaining limited enquiry records for internal audit, compliance, and accounting purposes. Also for logging IP addresses for security and fraud prevention.
5. Sharing Your Information
Your enquiry will be made available to authorised robotic mower dealers operating within your county. Up to three dealers may obtain your enquiry details in order to contact you directly to provide a quotation.
Important: Once dealers receive your information, they act as independent Data Controllers and are responsible for their own handling of your data.
We require all participating dealers to:
- Use your information only to respond to your quotation request
- Comply with UK data protection law (UK GDPR, DPA 2018, PECR)
- Not sell, share, or misuse your data
- Delete unused lead data within 90 days
- Maintain appropriate security measures
- Contact you within a reasonable timeframe (typically within 48 hours)
All dealers on our platform are manually vetted and must sign a Data Sharing Agreement before accessing any customer information.
6. Data Retention
Our Retention Period
We retain enquiry information for up to 12 months from the date of submission for internal audit and accounting purposes. After this period, data is securely deleted or anonymised.
Dealer Retention
Dealers receiving your information are required to delete unused lead data within 90 days if no transaction occurs. They may only retain data longer if a sale results, and only as required for contractual, warranty, or legal obligations.
7. Your Rights Under UK GDPR
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request erasure of your personal data
- Restrict processing of your personal data
- Object to processing of your personal data
- Data portability (where applicable)
- Withdraw consent at any time
Important Note on Consent Withdrawal: You may withdraw consent at any time; however, where your enquiry has already been accessed by a dealer, you may need to contact the dealer directly. We will prevent further sharing and notify relevant dealers of your request.
To exercise your rights, contact us at: [email protected]
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Secure, encrypted data transmission (HTTPS/TLS)
- Access controls and authentication
- Regular security reviews
- Secure UK-based hosting infrastructure
- Payment processing handled securely through Stripe (we never store card details)
9. Cookies and Tracking
Our website uses cookies and similar technologies for essential functionality, analytics, and to improve your experience. For more details, please see our Cookie Policy.
10. Third-Party Service Providers
We use the following third-party service providers who may process your data on our behalf:
- Hosting Provider: Secure UK/EU-based cloud infrastructure
- Payment Processing: Stripe (for dealer transactions)
- Email Services: For transactional emails and notifications
All third-party providers are bound by appropriate data processing agreements and comply with UK GDPR.
11. International Data Transfers
We primarily process and store your data within the United Kingdom. Where data may be transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, including adequacy decisions or standard contractual clauses.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We maintain version control of our policies and consent records to ensure accountability.
Current Version: 2.0.0 • Effective: February 26, 2026
13. Complaints
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO):
However, we would appreciate the opportunity to address your concerns first. Please contact us at [email protected]
Questions About Your Data?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]